Bring Your Own Device

Have an unlocked LTE-compatible phone already? If your unlocked phone is compatible with T-Mobile carrier and it accepts SIM cards, then you will be able to use it with your SurgePhone wireless service!

Simply order a SurgePhone SIM card (included in all of our plans) and you’ll be connected in no time.


What Does “Unlocked” Mean?

When you purchase a phone from a carrier such as T-Mobile, AT&T, or Verizon, often times (not always) they will “lock” a phone while you are still paying for it under contract or monthly installments. Once your phone is paid off, and / or your contract ends, then you can unlock your phone and use it on other compatible networks like SurgePhone.


How Do I Know If My Phone Is Unlocked?

If you are unsure if your phone is unlocked or blacklisted, please check with the original carrier that the phone was purchased from. They should be able use the phone’s IMEI number and confirm if it is available for use on other networks.

If you purchased your phone through Amazon, eBay, or elsewhere and it specifically mentioned being “unlocked,” then you should be able to use it on any other compatible network.


Can I Unlock My Phone If It Isn’t Already?

Absolutely. You can contact the original carrier for unlocking instructions, or, alternatively, there are several websites who offer free and / or inexpensive unlocking services. While we can’t officially endorse any specific ones, simply Google “unlock my phone” and you will find several popular services who can provide instructions and unlock codes.

If you have a phone repair service locally, they can also likely assist you with unlocking services.

Device must be compatible with the SurgePhone network and able to use a SurgePhone SIM card. Data speeds vary by device capabilities and network technology used in your coverage area. 4G LTE coverage not available everywhere. Compatible rate plan required. Tax due at sale. By purchasing, activating, or using your phone and our service, you acknowledge and agree to the SurgePhone Wireless Terms and Conditions of Service. Coverage not available everywhere.